About Us

welcome to digiclick

About Us

DigiClick provides affordable customized phone systems, IP Phones and accessories as well as add-on business solutions that improve call center efficiency, marketing management, and call tracking capabilities.

We have a record of superior customer service that sets us apart from other in our field. Established in 2006, DigiClick offers a variety of products that fit the needs of businesses large or small. Our knowledgeable team works with our clients to put together a setup that meet their individual needs at any time.

We are proud of our reputation which is why we are committed to providing the highest quality of service to you each time we speak. Our customers happiness is our main priority, that’s why we take the time to know who you are and what you need to ensure successful service the first time.

who we are

Company Profile

For more than a decade, we’ve been passionate about achieving better results for our clients.

We’ve worked over the past 12 years with many regional and local organizations, nonprofits, and a variety of others to provide custom VoIP solutions.

  • Large multinational corporations
  • Midsize companies
  • Small start-ups
  • Nonprofit organizations

We never take our customers for granted. That’s why you will always get the same quality of support whether its day one or day one thousand.

  • Expert support
  • Quick turn around time
  • Server customization
  • Proven solutions
recent case studies

Corporate Video Showcase

Efficient and reliable communications is key for any business. With so many choices today when it comes to VoIP, wouldn’t you want to make sure you’re putting your business in the right hands?

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Frequently Asked Questions

FAQs

Yes, you can choose to manage your PBX as in depth as you choose, or we can do it for you. DigiClick can train your employees to handle their own account. Add/remove your own extensions, assign phone numbers, add queues and ring groups, and more! All done easily from your web browser.

Yes, your phones can work from anywhere there is an internet connection.

Depending on your phone system setup, International calling may be restricted by specific country or disabled entirely. To enable international calling to one or all countries simply contact support and let us know the details. Changes can be made in most cases right away.

Most requests are completed within minutes. There are, however, some more involved features that may take slightly longer to enable. Time frame completion is normally quick but is determined by the scope of the work.

Yes, you can make any changes at any time.

Calls are made the same way you would make them with an ordinary telephone. The only difference is that you use an IP phone that is plugged into an Ethernet connection instead of a phone jack because the call is made digitally over the Internet.

There are virtually no technical skills required. The IP phones are ‘plug-and-play’, meaning they will arrive ready to make and receive calls the instant they are plugged into a broadband connection, right out of the box. The account settings can be administered easily from our user-friendly online interface.

No, one account provides access to the services wherever you are or combines remote offices to work as one unit no matter how far they may be from one another. This allows employees to work from home as well as connecting multiple office locations.

You don’t have to. This depends largely if your network has a backup power source, but if so then there will be no interruption and you will continue to be able to make calls. If this does not work for your current office environment DigiClick has other options that we recommend so that you will never lose a call even under the worst of circumstances.

Your phone system can have as many lines as you need and is completely scalable to any business. New accounts can start as small as a single extension and grow indefinitely.

There is no software needed. DigiClick’s service is entirely web-based and can be accessed from anywhere you have an Internet connection.

The speed required will depend on a few characteristics of your business, including the number of users will be on the Internet and how many will be using the phone at the same time.

Yes. Extensions can be added and/or removed at any time.